You have rights at the doctor, at work and at the pharmacy.
We read the policy so you don't have to. Here's what you can say, and a letter you can hand over. All guides and template letters are free forever.
Start here. It depends where you live and work.
Most workplaces follow provincial or territorial rules. Banks, airlines and federal workplaces follow federal rules. Choose “Federally regulated (banks, airlines)” for workplace guidance. Drug coverage still follows where you live. Accommodation protection and leave are different questions.
British Columbia
Plan NP began covering listed MHT benefits on March 1, 2026. Eligible MSP-enrolled B.C. residents can receive fully covered products at a B.C. pharmacy without a medication or dispensing charge. Some products are partially covered under low-cost alternative pricing. A prescription is needed; not every brand or formulation is free.
Plan NP began March 1, 2026. Eligible MSP-enrolled B.C. residents can get fully covered products at a B.C. pharmacy with no medication or dispensing charge. Some products are partially covered under Low Cost Alternative (LCA) pricing and can leave a balance. You need a prescription, and not every brand is free.
What to say
"Is this exact product fully covered? Is there a covered equivalent? If coverage is refused, what’s the written reason and review process?"